EA_Aljo
Community Manager
Community ManagerPatch 1.1.0 Feedback Thread
Hey, NHL Community. Please use this thread for feedback for the 1.1.0 patch that is going live tomorrow, 10/6.
Forum Discussion
EA_AljoCommunity Manager
Community Manager
@bennyjo30 wrote:
@EA_AljoI don't mean to be dramatic here but this is actually the most serious issue this franchise has ever had upon release. People cannot find games and are getting extremely frustrated with how the search queueing works. Something desperately need to be fixed ASAP. Also unless I've missed something, we (the community) don't even know if the team is aware of how bad of an experience this is, let alone if a fix is planned/being discussed.
We are currently investigating the matchmaking reports. As soon as there's some news, I'll provide an update.
A big help with the drop in matchmaking wait times would be to reduce the 'looking for teammates' time, at least when there are 2 or more players on the team in 3on3. No one (with 2+ brain-cells) wants a random Goalie on their team, especially in 3on3 and yet, even after getting a C, W and D, gotta wait for 3 extra/pointless minutes every single search for a goalie that a) damn near never turns up (in EU) and b) absolutely no one, wants. As it is, we're basically wasting 30-90 minutes just waiting for absolutely no reason whatsoever, every night. It's frankly a terribly flawed system and everyone's sick of it.
Isn't it possible there just aren't that many people playing? Its one thing if there were 150K concurrent players like Madden, but this game gets about 15K players online.
That's an extremely high estimate. Half of those are multiple accounts
@RatedxPGxEnigma
I just can't beleive this. In most case I'm launching the search with a friend with me and it hardly take more than 30sec to 1min to get 3-4 extra random teammates to join.
So it's reasonable to think there's also another group (probably multiple actually), somewhere, searching for a team in about the same time lapse. This is without taking into consideration any teams ''ready to go'' for a match-up to an opposing team on a waiting list for opponent. Which would greatly (normally) speed up the matchmaking.
There's no way that everytime I'm looking for teammates or an opposing team we're the only one doing so. At any reasonnable or peak hours it shouldnt not take much more than 2-3 minutes from the moment you click ''search'' and get ready for the first faceoff.
I don't know if the online players count is comparable to 23 or if it has drastically went down, but at 10pm est a saturday night, you should be almost instantly connected to an opposing team.
I'm going to look closely tonight and this weekend if anything changed in the wait time.
The good part of the previous games is that the matchmaking was limited to 2 minutes once in the lobby whether or not it was full. Now it feel like it's unlimited and will only goes for the near perfect match up.
Us, the players had the power to start it by all getting ready up or not if it was reasonably filled or in the worse scenario poeples were leaving the matchmaking at the 2 minutes mark to start a new room (In the huge majority of time though the game was starting just fine).
It was also good to see the opposing side players joining in or not. Too many times I've seen broken room were empty position wouldnt fill up no matter what, it was easy to tell when it was best to simply back out and re-launch for a new room.....now, well, it's impossible to tell, we are left ''looking for opponent'' with absolutly no clues as if everything work as intended or not.
They also took away the possibility to switch build during the ''search for opponent'' which doesnt make much sense at all, players that choose ''skater'' only have the power to switch build (if needed) in the last 25 sec. Why, just why?Wait times have consistently gotten longer with less people playing.
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