2 years ago
resetting sets and moments in hut
I had recently deleted my team in HUT because I wanted to start a new one, yet the progress that I had previously made in sets and moments did not reset. Is there any way that I can get that progress...
Hello, @ewesty15
Sets and moments do not reset when deleting your team. That is intended.
Hello, I created a team and completed the first X factor moment. I ended up deleting that team because I wanted to change my team name and did so because I had nothing. However, after completing every single X factor moment, I am missing the one collectable for the very first moment even though it says I already completed it even though that was done on my deleted team. How can I get this missing collectible because I have 37 out of 38 of them but it says they are all completed.
Hi there, @beeeerrrrtttt
We can't help with missing content through Answers HQ. An advisor will need to investigate this. To get in touch with one, please open a case here. Thanks!