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18 Replies
- EA_Barry2 years ago
Community Manager
That looks like an HDMI cable issue.
Disconnect and reseat both ends of the cable securely and retry.
If the same happens, try with another cable or even another TV if you can.
Reboot the PS5 too.
Thanks.
Just curious how can it be HDMI cable issue if I can record it on console? But I can try it with my monitor.
@EA_Barry wrote:That looks like an HDMI cable issue.
Disconnect and reseat both ends of the cable securely and retry.
If the same happens, try with another cable or even another TV if you can.
Reboot the PS5 too.
Thanks.
I actually think this is in-game because the green line is going through the environment and not just appearing on the TV
Thanks for the reply. So my console is fine and it is just a bug? Pretty worried here.
@TommiHC wrote:Thanks for the reply. So my console is fine and it is just a bug? Pretty worried here.
I wouldn't be able to confirm that. But based on the video, you can tell the green artifact is in-game as it's passing through players, the boards, etc and not just overlaying the entire screen.
I think this green flash has happened to me as well (Xbox) and I am certain it only happened during the outdoor drop-in games.
Do you notice this happening on other games?
- @KidShowtime1867 Only in drop ins so far. On warthunder I have some graphical bugs too that textures are flashing and disappearing.
- @TommiHC
Try different HDMI cable and a different HDMI slot.
Try a different display. Those are quickest and easiest to test.
Try reinstalling.
Do you have your PS5 vertical?
Does your console have adequate ventilation?
Is it clean? (dust/smoke)
(The liquid metal can leak and run in vertical due to inadequate seals). - @RicochetII Yeah it's vertical. Console is just few months old. It has alot of space surround it because its in the middle of the floor. I'll check the dust but doubt it.
No dust. Tried it with different cable and on my pcs monitor and it happened there also. So now I just have to know if its the game or the console.
- Jbats412 years agoRising Traveler@TommiHC It's the game, this happens to me quite often in drop ins but never happens to me in any other game mode in NHL nor on any other game
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