WHY IS NOTHING BEING DONE!!!!

I'm reaching out as an upset player with some deep-seated concerns about the current state of NHL24. The anticipation for this game was high, but the experience thus far has been less than stellar, leaving me and many others disheartened.Let's dive into the issues plaguing the Be a Pro (BAP) mode. The bugs are rampant, ranging from the frustrating inability to modify character details to the inexplicable reverting of players' names to default settings, like "A.J." The customization headaches persist with certain options inexplicably grayed out, robbing players of the immersive experience we were hoping for.However, it's not just limited to BAP. The player cut screen after scoring a goal is consistently glitched, referees seem to be making questionable calls, players are encountering disruptive bugs, and the stick handling feels notably sloppy. These aren't just minor inconveniences; they significantly detract from the overall gaming experience.Given the $120 investment many of us made, transparency about the roadmap to address these concerns is crucial. It's disconcerting to see these issues persist, especially considering past lawsuits and the resulting consumer dissatisfaction.I'm reaching out with the hope of gaining a deeper understanding of the steps EA is taking to promptly rectify these issues. A comprehensive explanation from someone within the company would not only provide clarity but also go a long way in rebuilding trust among the player base.We understand game development is complex, but as loyal customers, we expect a polished and enjoyable gaming experience. Your attention to these matters is greatly appreciated, and I eagerly await a prompt and informative response.