Forum Discussion
ElectroBlue8
1 year agoSeasoned Novice
Thanks for answering! I did what you said and it still says the same thing. I think my console`s connection is a wired connection if that helps.
EA_Aljo
Community Manager
1 year agoThanks for trying that. Which console are you playing on?
- ElectroBlue81 year agoSeasoned Novice
xbox one S
- EA_Aljo1 year ago
Community Manager
It's very possible your save is corrupt. Hopefully, deleting the personal saved data will download a clean save from the cloud. This is explained in the steps before. However, it is possible you could lose your offline saves and changes to any settings you've made.
- Press the Guide button and then highlight the NHL 25 tile
- Hit the Menu button. It's the small one to the right of the Guide button with 3 horizontal lines on it
- Go to Manage game and add-ons > Saved data. Delete the file with your gamertag on it
- ElectroBlue81 year agoSeasoned Novice
So, I`ll lose my progress?