Why won`t my be a pro load?
My Be a Pro has said "Failed to retrieve data: please try again later" for days. How can I access it again?
Forum Discussion
EA_Aljo
Community Manager
Community ManagerIt's very possible your save is corrupt. Hopefully, deleting the personal saved data will download a clean save from the cloud. This is explained in the steps before. However, it is possible you could lose your offline saves and changes to any settings you've made.
- Press the Guide button and then highlight the NHL 25 tile
- Hit the Menu button. It's the small one to the right of the Guide button with 3 horizontal lines on it
- Go to Manage game and add-ons > Saved data. Delete the file with your gamertag on it
So, I`ll lose my progress?
- EA_Aljo
Normally, your save will download from the cloud. I'm not going to guarantee that on the off chance something happens.
Right. Well thanks for your help. I you are out of ideas that`s what I`ll hafta do.
- EA_Aljo
That's all I can think of. Did you happen to switch to another game/app or shut off your console without saving and exiting? That has been known to corrupt saves.
