World of Chel Server Connection Issue
Situation: I have been dealing with a very strange issue for months now. On most nights when I try to play NHL 23 or 24, I am unable to maintain a stable connection with EA servers. It's very strang...
Forum Discussion
EA_Aljo
Community Manager
Community ManagerThanks for trying that. Next, clear the alternate MAC address with these steps:
- Go to your Xbox Settings
- Go to "Network", then "Advanced Network Settings"
- Click on "Alternate MAC Address", and then click "Clear"
I've tried all those steps as well and nothing works. I have AT&T Gigafiber, wired to the Xbox Series X and every night at peak hours I can't connect to WOC on NHL24. Me andd 5 others play Clubs, and the funny thing is that 4 of us have AT&T Gigafiber can't connect but the other 2 that don't have AT&T have never had an issue connecting to WOC, they connect instantly. I try other games like BF 2042, COD MW3, Chivalry 2, Hell Let Loose and connect instantly without any issues.
- EA_Aljo
There currently is an issue with AT&T customers that we are investigating.
We are also investigating the long load times for WoC. An update will be posted when we have some news. Unfortunately, I can't think of anything else to try.
Thank you.
I wanted to mention that since last weeked I haven't had any issues at all accessing WOC; its been smooth sailing. So shout out to whoever did something to fix this, a big THANK YOU!
- EA_Aljo
Great! Glad to hear it. If anything else comes up, please let us know. Good luck on the ice!
