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jayrieske
Newcomer
2 months ago
Solved

Madden 25 ban

I have a ban on my account and I have been trying to get ahold of ea support for over a week to dispute it but I can’t find no way to get through to them I’ve sent so many emails and heard nothing ba...
  • EA_Pythia's avatar
    EA_Pythia
    4 months ago

    Hello @junior80929,

    it can take 24 hours for points to turn up in-game. 

    However, please make sure the points were for FC 25 and not FC 24.

    If the points still don't turn up after the 24 hours, please contact the Amazon support, as you bought the points from there. We cannot help with third-party purchases. 

About NHL 25 General Discussion

Discuss the latest news and game information around NHL 25 in the community forums.1,900 PostsLatest Activity: 7 hours ago
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25 ban","id":"message:11907515","revisionNum":1,"repliesCount":1,"author":{"__ref":"User:user:5353158"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:nhl-25-general-discussion-en"},"conversation":{"__ref":"Conversation:conversation:11907515"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:11907515"},"body@stripHtml({\"truncateLength\":200})":" I have a ban on my account and I have been trying to get ahold of ea support for over a week to dispute it but I can’t find no way to get through to them I’ve sent so many emails and heard nothing ba...","body@stringLength":"226","rawBody":"

I have a ban on my account and I have been trying to get ahold of ea support for over a week to dispute it but I can’t find no way to get through to them I’ve sent so many emails and heard nothing back what should I do?

","kudosSumWeight":0,"postTime":"2025-02-17T12:30:31.105-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:11907515_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":30},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"

I have a ban on my account and I have been trying to get ahold of ea support for over a week to dispute it but I can’t find no way to get through to them I’ve sent so many emails and heard nothing back what should I do?

"},"Conversation:conversation:11907515":{"__typename":"Conversation","id":"conversation:11907515","solved":true,"topic":{"__ref":"ForumTopicMessage:message:11907515"},"lastPostingActivityTime":"2025-02-18T00:25:05.068-08:00","lastPostTime":"2025-02-18T00:25:05.068-08:00","unreadReplyCount":1,"isSubscribed":false},"ModerationData:moderation_data:11907515":{"__typename":"ModerationData","id":"moderation_data:11907515","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:11907515_1":{"__typename":"Revision","id":"revision:11907515_1","lastEditTime":"2025-02-17T12:30:31.105-08:00"},"AcceptedSolutionMessage:message:11908544":{"__typename":"AcceptedSolutionMessage","id":"message:11908544","conversation":{"__ref":"Conversation:conversation:11907515"},"author":{"__ref":"User:user:273870"},"revisionNum":1,"uid":11908544,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:nhl-25-general-discussion-en"},"parent":{"__ref":"ForumTopicMessage:message:11907515"},"subject":"Re: Madden 25 ban","moderationData":{"__ref":"ModerationData:moderation_data:11908544"},"body":"

Hello jayrieske,

You can always try reaching out to our terms of service team again. They're the only team that can look into bans and potentially lift them.

 

","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"173","postTime":"2025-02-18T00:25:05.068-08:00","lastPublishTime":"2025-02-18T00:25:05.068-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"solution":true,"metrics":{"__typename":"MessageMetrics","views":41},"placeholder":false,"originalMessageForPlaceholder":null,"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:nhl-25-en/category:nhl-en/category:ea-forums-en/community:tghpe58374board:nhl-25-general-discussion-en/message:11907515/message:11908544","readOnly":false,"editFrozen":false,"body@stringLength":"529","rawBody":"

Hello ,

You can always try reaching out to our terms of service team again. They're the only team that can look into bans and potentially lift them.

 

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