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EA_Illium's avatar
EA_Illium
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3 hours ago

NHL 25 How to Contact Support (Oct 11th)

Hey NHL Community, 

If you are currently trying to contact our support for assistance with your Accounts, Missing items, or anything else please be aware we are running into some issues that means, EA Help isn’t working right.

In order to contact our support, please select the "NHL 24" game option when creating your case. 

This will ensure you can get to someone from our support team. 

If you are having issues creating a case, here are a few examples you can use when selecting your case options. 

Looking for something you bought?

Spoiler
  1. Go to the EA Help homepage.
  2. Select NHL 24
  3. Select the "See all help topics"
  4. Select the option I'm looking for something I bought
  5. You should be able to choose from Chat or Email (options can vary

Looking for something you earned? 

Spoiler
  1. Go to the EA Help homepage.
  2. Select NHL 24
  3. Select the "See all help topics"
  4. Select the option I'm looking for something I earned
  5. You should be able to choose from Chat or Email (options can vary

I need to update my account information...

Spoiler
  1. Go to the EA Help homepage.
  2. Select NHL 24
  3. Select the "See all help topics"
  4. Select the option I want to update my EA Account information
  5. You should be able to choose from Chat or Email (options can vary

Cheers!

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