Forum Discussion
- EA_AljoCommunity Manager
Hello! I'd like you to power cycle your equipment with the following steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!
- RelentlessJ69Seasoned Newcomer
My equipment isn't the issue because my center was asking if that happened to anyone else, and our entire team had it happen to them...
- EA_AljoCommunity Manager
It would still be good to do this as we can't rule out that just one person crashing caused this to happen for everyone.
When you say you lost it, do you mean you lost the faceoff or the game disconnected and you lost?
- RelentlessJ69Seasoned Newcomer
Our center lost the faceoff, the puck was already behind their net when they won it back to the D.
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