Forum Discussion

RelentlessJ69's avatar
RelentlessJ69
Seasoned Rookie
2 months ago

Synching screen happens and when the screen loads, the faceoff is already over.

Just as the title says, I've played two games and both games the synching screen happens at faceoff and as soon as the screen goes away the faceoff is already over and we lost it.

  • My equipment isn't the issue because my center was asking if that happened to anyone else, and our entire team had it happen to them...

    • EA_Aljo's avatar
      EA_Aljo
      Icon for Community Manager rankCommunity Manager

      It would still be good to do this as we can't rule out that just one person crashing caused this to happen for everyone.

      When you say you lost it, do you mean you lost the faceoff or the game disconnected and you lost?

      • NeonSkyline21's avatar
        NeonSkyline21
        Rising Hotshot

        Wait.. you're implying that the engineering team wasn't aware of this issue already? 

        It happens to me at least once a game too. It's easily reproducible if you skip post-goal replays quickly. 

        From my limited perspective, it seems that the game is trying to use that replay time to ensure both players are synched with each other, and for some reason, this year, not letting the replay play long enough doesn't allow the game to synch up quickly enough. 

        A bandaid fix for my fellow players would be to let post-goal replays fully play out so the networking code can catch up.

        Again, this seems to be a servers-side issue... not a client-side issue. 

  • I'm so glad I've been saving my money and skipping these iterations. If EA can't fix past issues that are considered a catastrophic bug, I've got no interest in anything "new" they put out. 

    • SirJuggeth's avatar
      SirJuggeth
      New Adventurer

      But you can't help but keep up on the low down in the forums?

      • jjbyrd04's avatar
        jjbyrd04
        New Traveler

        So I'm only allowed to keep up with the forums if I'm happy with the product? Gotcha.

    • burner7recycle's avatar
      burner7recycle
      Seasoned Traveler

      It’s such a bummer being hockey fans when there isn’t any new playable NHL sports games on the market. Franchise hockey manager is neat, and Hockey Legacy Manager is great as well, and the franchise AI, trading, drafting, development etc BLOWS EA’s out of the water, but there is no on ice gameplay which is the only bad thing about those games. 
      EA’s NHL’s franchise AI, trading, drafting, development, laggy menus, locked features, broken features etc may all be bad, but they do have on ice gameplay (even if the AI is still terrible again this year lol) 

      Such a huge, albeit common, letdown by EA. I still believe that separating the modes into their own games is the way to go. Put HUT/EASHL into their own little microtransaction live-service program. 

      Then bundle BAP/FM/Seasons etc into its own game. It can’t get any worse.. right? 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager

    Hello! I'd like you to power cycle your equipment with the following steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

    • setkell18's avatar
      setkell18
      New Novice

      Please call your team get them coffee brewed or red bulls stocked in the fridge and their butt's cozy in there work chairs then get coding. fix the match making issue please like you're not building rocketship. did someone forget to copy and paste that part in...

       

    • RoyLegato77's avatar
      RoyLegato77
      Seasoned Novice

      I have the same problem. Thats not a modem problem. Once faceoff was on replay. Couldnt stop it anymore. Had to turn off the game. Synching sucks. Experienced the same over and over.

    • NeonSkyline21's avatar
      NeonSkyline21
      Rising Hotshot

      Except it's NOT a new gen. I played NHL on PS5 last year and this didn't happen... 

      • burner7recycle's avatar
        burner7recycle
        Seasoned Traveler

        I meant it as the game is ONLY for new gen, and they didn’t have to spend time and resources to make sure it worked for both. 
        that should’ve made things less complicated for them resulting in a better product (but in typical EA fashion, it’s the same half baked ideas and product) 

  • EA_AljoI am having this issue as well on PlayStation 5, even after restarting my internet. This is a game issue.

  • Happened again to me yesterday (before PSN took the evening off)