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ChiSngChiSng's avatar
ChiSngChiSng
New Rookie
2 months ago

Auction house search filters constantly crashing

Hello, There is an ongoing issue of the auction house filters continually crashing, in particular for myself when typing in OVR. Will this ever be looked into with future releases of HUT? https://...
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
2 months ago

Hi there. There's no error or anything? You just freeze on that screen with the music still playing?

ChiSngChiSng's avatar
ChiSngChiSng
New Rookie
2 months ago

Hi Aljo, thanks for the response. That is correct. I have to quit the game and relaunch to fix. It is a frequent occurrance when I am searching around the auction house OVRs. If you want additional references I can upload more. Thank You.

Edit: This is on PS5.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 months ago

    Interesting. This is the first I've heard of this issue. Let's try some troubleshooting. First, Try deleting the personal saved data for NHL 25. To do that, please follow these steps. There is the risk of losing offline saves and changes to settings you've made. Normally, those download from the cloud, but I can't guarantee this. This will delete anything related to HUT or WoC.

    1. Press the Guide button and then highlight the NHL 25 tile.
    2. Hit the Menu button. It's the small one to the right of the Guide button with 3 horizontal lines on it.
    3. Next, go to Manage game and add-ons > Saved data. Delete the file with your gamertag on it.


    Let me know what happens. Thank you.

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