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XxxYz19xxX's avatar
XxxYz19xxX
New Traveler
1 year ago
Solved

Bought the starter pack PS store

Bought the pack got the 500 points but no prime pack :(
  • EA_Aljo's avatar
    EA_Aljo
    1 year ago

    Hello. We're aware of this issue. It's being investigated. Can you send me a private message with your PSN ID?

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
1 year ago

Hello. We're aware of this issue. It's being investigated. Can you send me a private message with your PSN ID?

JayHob's avatar
JayHob
Newcomer
7 months ago

I also bought a wrong pack but nobody in support is getting back to me could u help me 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    7 months ago

    Unfortunately, we can't replace packs that were accidentally purchased.

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