So this is actually on NHL 24, but am posting here because I expect it may be more likely to be seen and hopefully responded to. I was still in the middle of a game at 5 PM ET when the weakly season ended. At the end of my game I got this error message saying something like 'unable to match you to opponents', and now I am not able to access the new season. Instead, I see a countdown to the season that will start next Wednesday. I fear that not only will I need to wait to the following Wednesday to play Squad Battles but my rewards from the season just ended will be lost. Anyone had this problem and/or know how to go about getting a resolution?

Mine started working after the countdown last time it happened. No luck this time, just restarted. My guess is EA is just going to leave the mode broken.

Cheers hopefully be fixed next week so I can play my games

Hi there. I loaded into NHL 24 and Squad Battles seems to be working fine. Can you exit out of HUT and load back into it and let me know if the new season is playable or not? Thanks!

Thanks for responding. I even tried deleting the game from the console and reinstalling it. The problem still exists. I think it is a problem only for me because I was caught trying to get that last game in when the season ended and now the system has errored out on my account and just deferred me to wait until next week to play again. That wouldn't be so bad, but I would be pretty unhappy not to get the rewards for the season just ended, which I suspect will happen if I can't access it until next Wednesday.

Is the clock on your console accurate? I don't think that would affect this, but it would be good to check. The season ending while in a game shouldn't cause this, but it's good to know in case there's an issue there. What console are you playing on?

locked out of Squad Battles | EA Forums

24 Replies

EA_Aljo
Community Manager
6 months ago
Hi there. I loaded into NHL 24 and Squad Battles seems to be working fine. Can you exit out of HUT and load back into it and let me know if the new season is playable or not? Thanks!
wk680
Rising Rookie
6 months ago
Thanks for responding. I even tried deleting the game from the console and reinstalling it. The problem still exists. I think it is a problem only for me because I was caught trying to get that last game in when the season ended and now the system has errored out on my account and just deferred me to wait until next week to play again. That wouldn't be so bad, but I would be pretty unhappy not to get the rewards for the season just ended, which I suspect will happen if I can't access it until next Wednesday.
EA_Aljo
Community Manager
6 months ago
Is the clock on your console accurate? I don't think that would affect this, but it would be good to check.

The season ending while in a game shouldn't cause this, but it's good to know in case there's an issue there.

What console are you playing on?
lommy231983
Seasoned Newcomer
6 months ago
This happened to me too how do I fix it
EA_Aljo
Community Manager
6 months ago
What console are you on? Also, just to be clear, you're playing NHL 24?
lommy231983
Seasoned Newcomer
6 months ago
Mines saying same thing 6 days until next season I deleted try to restiall and nothing
EA_Aljo
Community Manager
6 months ago
Thanks. Can you send me a private message with your Xbox gamertag/PSN ID?
wk680
Rising Rookie
6 months ago
I am playing on PS4
Bennybrain
Seasoned Newcomer
6 months ago
i have the same problem, finish in the top 50 yesterday and i cant play battle squad for another week why ??
Bennybrain
Seasoned Newcomer
6 months ago
am i gonna receive my awards ??