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EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
5 months ago

Ovechkin Milestone Item Now Available

Hey, HUT Fans! In honor of Ovi scoring his 895th goal, we're giving everyone an 88 Milestones item. We also released some new HUT Moments that will reward collectibles to get him to 95. He is upgrade...
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
5 months ago

Welcome back!

What exactly happened? I'm not seeing any other reports of losing collectibles. If you go to My Collection and hit Y to search, are you still not able to find them?

PJaxBear's avatar
PJaxBear
Rising Hotshot
5 months ago

Used one to upgrade. Went to upgrade again. Error code popped up brought me to main screen. Went back said I had no collectibles to upgrade. Restarted game about 4 times. Hard reset my Xbox. All gone lol I am over it. 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    5 months ago

    An advisor will need to investigate this. Instructions for opening a case can be found here.

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