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OhheySiri's avatar
OhheySiri
Seasoned Rookie
10 hours ago

Rivals Games Not Counting

I’ve played 5 rivals games the last two days and three of them didn’t register.  I won 2 of these 3 and no objectives or win/loss has registered.  What is causing this to happen?  Full game completed each time. 

6 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    10 hours ago

    Hey there. Is anything odd happening when those games complete? Are you not seeing any points? Also, what system are you playing on?

  • OhheySiri's avatar
    OhheySiri
    Seasoned Rookie
    10 hours ago

    No points and just the three tabs across the top compared to the 4 or 5 there normally are (including points earned for rating and hut champs).  Objectives completed also don’t register once leaving the game. 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    9 hours ago

    It's possible this is connection related. Are you playing wired or wireless? Also, try power cycling your equipment with these steps:

    1. Unplug your modem/router for 2 minutes
    2. Hard restart your console by holding down the power button until it turns off
    3. Power it all up and try playing again


    Let me know if this helps or not.

  • OhheySiri's avatar
    OhheySiri
    Seasoned Rookie
    6 hours ago

    Did all of that and it still isn’t counting.   This is now 4 wins I do not have credit for.  

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