Wow that's crazy
So long story short I was building a x factor level three choice pack and somehow my kucherov 88 that I've been building wound up being sacrificed into this pack when I had other cards that are way l...
Forum Discussion
EA_Aljo
Community Manager
Community ManagerHello. I'm vey sorry to say, set submissions are final. We cannot return items accidentally submitted. In the future, please make sure you doublecheck the items being submitted before hitting the confirm button.
So any chance you guys stop making stuff so expensive to build and then making that the automatic to load in to a auto full when there are plenty other players that could have been used that were of a way less of a cost instead of using something so ridiculously high in price to build them you know still have to build that with a bunch of tokens that apparently you can't fix and I'm supposed to just take it on the chin again man your game is still broke I'm gonna leave it at that cos I don't need to be threatened again with a ban by you but yes thanks I guess for having better things to do I suppose how did I know this would be the answer I would receive what a great setup no wonder everyone buys their teams keep up the good work man
In the end it was your own mistake that you submitted the wrong card to the set. You should always check the cards that were autofilled to the set before confirming it. Or if not always, at least with sets like this. In this case there were only 3 cards in the set, so it shouldn't have been too difficult to check.
the automatic to load in to a auto full when there are plenty other players that could have been used that were of a way less of a cost instead of using something so ridiculously high in price
I agree on this though. EA_Aljo Do you know how autofill picks the cards that it adds to a set from our collection? Is it random or is there some kind of logic behind it? It sometimes seems like it picks the cards that were most recently added to the collection, but I'm not sure if that's always the case. Anyway, it's clear that it doesn't always pick the best possible cards. For example in OP's case, if I understand correctly, it picked an upgradeable X-Factor card even though it could have picked a non-upgradeable X-Factor card. That shouldn't happen. It should prioritize non-upgradeable cards over upgradeable cards. Upgradeable cards show up first when we search for cards in our collection, and with the same logic autofill should use non-upgradeable cards whenever possible. And I think it should also prioritize untradeable cards over tradeable cards. And it should of course not stop working when it encounters a BND card. Do you know how autofill picks the cards and do you think it could be improved?
something you could quickly remedy yet won't
I believe you're right that EA would technically be able to give you the card that you accidentally submitted to the set. They might not be able to restore the exact same card with the upgrades that you had applied to it, but I believe they are able to see that you submitted that card to the set and therefore they could give you a new instance of that card. But for some reason they have decided not to return accidentally submitted cards. EA_Aljo Can you confirm or deny this?
@VSN. Give the guy a break here. Last thing he wants to here is admonishment regarding a mistake. I recall you mentioning in previous posts when I commented about getting rid of the low 80 cards. You said there were still newcomers to the game. Well we all don't have the schematics laid out for us that instructs what to do. As a lot of players are still novice players. Nor are there safe guards for making sure these mistakes don't happen. Like EA taking higher rated cards instead of base. This form is not so much about chats as it is about consternation towards the game and its lack of remedies. And as a last point. You are counter minding your previous point by your last statement. You hold the individual responsible. Then you question why. ?
Seems fair lol
Mistakes happen and guess they have to be paid for twice awesome something you could quickly remedy yet won't but if I had money you'd sell a pack to me right and y'all wonder why people keep leaving
