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16259148's avatar
16259148
Rising Novice
4 months ago
Solved

Xfactor Nylander Accidentally added to set

i was doing a set in NHL 25, and accidentally added a valuable card due to autofilling by highest overall, specifically Xfactor William Nylander. I spent money and time on the game, and was told that...
  • EA_Aljo's avatar
    EA_Aljo
    4 months ago

    We would be able to see the history of trading him in so video isn't needed. Regardless, we don't replace items that are accidentally submitted into sets.

phomi99's avatar
phomi99
Seasoned Veteran
4 months ago

I understand this, but when you auto fill and they put an xfactor in the set he goes to the top of the screen 1st row. It's not like he's hidden among the pages of the set. 

16259148's avatar
16259148
Rising Novice
4 months ago

i get it, it’s a stupid thing to do lol i take responsibility. i just wish there was an easy way for us to contact EA and get it back. i was told there was no history/record of me trading in Nylander, although i have video proof. i agree tho stupid thing to do, was just doing the sets quickly. 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    4 months ago

    We would be able to see the history of trading him in so video isn't needed. Regardless, we don't replace items that are accidentally submitted into sets.

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