Forum Discussion
16 Replies
- EA_Aljo27 days ago
Community Manager
Hello. Please send me a private message with your PSN ID so we can investigate this. Thank you.
- jozeflestinsky21 days agoSeasoned Novice
are serious ? I got 2 tokens. Why? There should have been 3.
https://youtu.be/nEueHaNUWKE?si=PZBZtfiQ7J0wMrgo
- EA_Aljo21 days ago
Community Manager
I'll look into this for you and respond when I have an update. Thank you.
- EA_Aljo19 days ago
Community Manager
We investigated the missing 17k XP and found that it was received. However, your XP didn't visually update.
- jozeflestinsky18 days agoSeasoned Novice
before collecting rewards, I have 85,552 xp, after collecting 17k I still have 85,552. It's on the video, I didn't get any packages or points
- EA_Aljo18 days ago
Community Manager
Your account was investigated. We can see the points were received. However, it wasn't visually updated.
- jozeflestinsky18 days agoSeasoned Novice
Will it ever be assigned to me?
- jozeflestinsky18 days agoSeasoned Novice
Did you find out what happened to the tokens, why did I get 2 instead of 3?
- EA_Aljo18 days ago
Community Manager
Since you already received those points, they will not be granted. It just isn't showing up visually, but you do have them.
- jozeflestinsky18 days agoSeasoned Novice
as you can see in the video, i didn't get any rewards or xp level ups or packs... thank you,
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