Re: Account had my old phone number now I can't receive verification for account

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@Mr_Montana_BF wrote:

You can contact Ea support here:http://help.ea.com/

By the way, I'm pretty sure that when you set up a phone for security codes, they do provide you some backup codes in case some issue happens.

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how do we change your old number to you new number?

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@Mr_Montana_BF wrote:

You can contact Ea support here:http://help.ea.com/

By the way, I'm pretty sure that when you set up a phone for security codes, they do provide you some backup codes in case some issue happens.

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Hey @meccadon99 you should be able to update your account info by following the steps here: https://help.ea.com/en/help/account/if-you-forgot-your-ea-account-id-or-password/

If it is not possible to do by following those steps then you will need to speak with one of our chat support advisers who will be able to advise you further. 

You can contact our live support at help.ea.com.  

To  speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to begin a chat.

Darko