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Same, tried both with Origin and the new EA Beta. Neither will load my game.
I'm trying to open the sims 4, however a white box comes up with an error message stating that my computer is offline. Origin is online and my computer is contected to the internet. I've tried uninstalling and re-installing both origin and The sims 4, still getting the same error message. I've also tried restarting my computer, and repairing the sims 4. I'm out of ideas. How do I fix this?
same at least its not just me
I have played over 900 hours with no issues except for today.....I have had some issues with my Interior decorator not showing client likes/dislikes and causing me to fail the job. I followed directions from another forum and moved my mods over, repaired the game and moved it back....When I go to launch the game it is telling me I am not connected to the internet. I followed every step in the forums and still not having luck
I have turned off firewall and antivirus
signing out of origin
with no results. is there anything else I should do?
- @Verylittleflower im getting the exact same message, any updates?
I have been having this problem as well, tried restarting, reinstalling, and even moving the game, and trying an vpn. Still nothing. Any one else found a solution?
I've had the same issue and tried clearing the game cache which also didn't work
- @Verylittleflower I am having the same issues still. i have done the same as you and nothing has fixed it.
- crinrict4 years agoHero+
EDIT: Merged threads to the master in Origin
- EA_Leeuw4 years ago
Community Manager
Update 12:53 GMT: We're receiving reports from players that the issue has been resolved: https://twitter.com/EAFIFADirect/status/1483783932818698248.
If you're still experiencing the issue, please see if the issue is still present after a reboot of Origin / EA Desktop or the PC. If this hasn't resolved everything, please let us know.
Thank you for your time.
Hey all,
We also sent out a tweet a few hours ago regarding the issue, it affects Origin and EA Desktop for some players.
Please see here: https://twitter.com/EAHelp/status/1483707755655352320
Please note that we're aware of the issue and the teams are working as hard as they can to solve the issue as soon as possible.
Example of the error:
For real-time updates, the best thing to do is to keep an eye on our EA Help Twitter feed. We'll also update this thread as soon as possible if we have any updates.
Many thanks & stay safe.
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