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EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
6 years ago

Re: If i change my username in PSN, will it cause any troubles with EA Account?

Hey @gukyura if our team has said that it is not possible to unlink your PSN and Origin account then this would be the case and there is nothing that we would be able to do on AHQ to change this.

Darko

15 Replies

  • gukyura's avatar
    gukyura
    6 years ago
    @EA_Darko Okay, i was trying to unlink PSN cause of weird glitch on my account. I don't receive verification codes on my primary email adress, i was waiting 3 days, changing emails, domens but still don't receive any of them. Also tried via Origin app and also no result. I hope you will fix that, i am not the only who have that one.
  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    6 years ago

    Hey @gukyura for issues like that then I would suggest that you speak with one of our chat support advisers who will be able to advise you further. 

     

    You can contact our live support at help.ea.com.  

    To  speak with a chat adviser:

    Click on your product Origin

    Then select 'PC

    Manage my Account'

    Can't log in

    Finally, you can choose to begin a chat.

     

    You can also speak with our Twitter support team: https://twitter.com/EAHelp?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor

     

    Darko

  • gukyura's avatar
    gukyura
    6 years ago

    @EA_DarkoOh for god sake, i spoke to hundred of advisors, they don't understand this, i was speaking with them 3 days and no one understands this glitch and also i can't move my PSN to another account, that don't have this glitch. I'm disappointed, very disappointed..

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    6 years ago

    Hey @gukyura I understand that you are frustrated but we are unable to assist with any account-based issues on AHQ.

    All account based issues need to be directed to our live support team.


    Darko

  • I'm having issues also. EA apparently holds your PSN hostage, which means I will no longer be purchasing EA games because I cant fully use them. They tried telling me to just make a new PSN account then and I told them to * off because they are the ONLY company to have this issue. I'm not making a new account just for their games when I've had this one since the launch of PS3 and and are paying for PS Plus and have a huge library of PS Plus games on my account

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hey @JoeHalpin11 when posting on AHQ please do so in a polite and constructive manner.

    If you are unable to access your account and cannot prove account ownership then our team will be unable to grant you access to the account or make changes to it.

    Darko 

  • I own my PSN account so I shouldn't have to prove other information to you from 13 years ago to use MY PSN account that you are holding hostage.

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hey @JoeHalpin11 if you cannot verify that you are the Origin account owner then I'm sorry to say that our team will be unable to assist.


    There is nothing more that I can do to assist with this beyond recommending that you gather as much additional info as possible and speak with our team again.

    Darko 

  • KxciK's avatar
    KxciK
    5 years ago

    im already verified fut champ on fifa 21 . if i change my psn id . my acc will get any problem? 

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    5 years ago

    You should have no issues with your account if you change the username @KxciK.

    Darko 

  • mrhollywvd's avatar
    mrhollywvd
    4 years ago

    Yep, I'm in the exact same boat. Create my EA account on launch of PS3 and no longer have access to that orignal email account so I can no longer recover my EA account and unlink that EA account from my PSN account. SURELY THERE IS A WAY GET RID OF EA FROM MY PSN ACCOUNT!!!

  • YES!!! If you're like me and created your account years ago and no longer have access to the old email you created the account with, you will be stuck with not being able to log into EA and therefore no longer being able to play any EA games on your PSN account.

  • perkx23's avatar
    perkx23
    4 years ago

    Excatly my case, holding a psn account hostage should be illigal.... I wont create a new psn account just to play their crap games like FIFA... such stupid policies, how can someone still have any ideia of information on a email created in 2006?

  • * this stupid company. I have spent over £500 on EA games just to get hacked and be permanently banned. You stupid * keep suggesting to make a new account like....

    I've had an ea account for over 10 * years and now what I cant play my games. Waste of * money, * every game EA has released. Pieces of *. 

    I got the email changed and when I proved it to them, TOS still didn't even uplift the perma ban. What's the point of speaking to live chat, they don't * do anything. 

    * * COMPANY. DONT SPEND A SINGLE PENNY ON EA. STUPID *

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