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Megamatthew75's avatar
Megamatthew75
4 years ago

Re: SIMS 4 NOT STARTING, NO MODS INSTALLED, DRIVERS UP TO DATE!

I FOUND THE SOLUTION! After performing a clean boot, I narrowed it down until I found that the problem was the service called "HitmanPro.Alert service" To fix your problem, go into MSconfig by typing it in the search bar (or just system configuration), then click on the services tab. Next, disable the service called the "HitmanPro.Alert service". I didn't need to disable any others, but if this doesn't work then I recommend disabling all hitman pro services. In my case though, and likely everyone else's, only this one is necessary to disable. If you are afraid of decreased antivirus protection, I don't think the alert service affects that. If you really want to be safe, then Malwarebytes will work for an antivirus as it didn't interfere with mine.

If all goes well, you should be able to play sims 4 again!!!! 🙂❤️

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  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    4 years ago

    @Megamatthew75  HitmanPro is an antimalware program, which is why I asked what antivirus you were running.  While it's not technically an antivirus, it is a security tool known to interfere with Sims 4, so this isn't a surprise.

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