Im stuck in the tutorial there’s no purple thing to stand on at the peir

Hi x5xtwr6y0vah​, 

Thanks for reaching out and sharing that you're running into this too.

We're looking into soft lock reports and could use a bit more information to get to the bottom of things.  Please share following details in your reply if you're softlocked (can't complete a Mission, Challenge, or the tutorial):

Platform
What MIssion/Challenge? 
If Mission, what step in the Mission? 
Username you're playing with (Gamertag, PSN ID, or EA ID - no emails.  We'll assume it's the account you're posting with as well.) 

- EA_Lanna

im stuck on tour 1 skater eyes open your eyes. flip trick and grind in one sequence. dont think i started the mission and i got locked on step 7/7, i cant progress any further in the game because it doesnt register anything please help i want to play the game