theusmelivre on EA, maaaaaaath on Steam
PC / Steam
Missing purchased items from 7-Ply Maple Harvest bundle. Please, can you check it out? I attached a picture of my character from late november wearing some items from the bundle.
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EA_cuervoCommunity Manager
Hey theusmelivre, I've moved your post here as it is slightly different from the issue in the thread where you had originally posted.
So you purchased the 7-Ply Harvest bundle, were able to use it for a while, and then it went missing, right? When did that happen? Was it after a specific update?
EA_cuervo, I'm not sure about the specific date, since I didn't noticed it immediately, but it was at some point after the Season 2 launch. It's sad because it was a limited time bundle and cost me like 900 SVB or some, and I like collecting those things...
EA_cuervo, EA_Groguet, EA_Claus, Braddock512 can you help?
So far I've bought Founder's Pack Deluxe, Starter Pack, supported Make Life Skate Life, Skate Like a Girl and SOA Paris... But I see no point in continue spending real money in the game if i can't at least keep the things I buy.
- EA_cuervoStatus added:Investigating
- EA_cuervo
Could you please confirm the platform on which you purchased these items and the persona name you use on that platform?
EA_cuervo, it was on PC platform.
theusmelivre on EA, maaaaaaath on SteamEA_cuervo, any news?
can you please help? 2 months later and I don't even get a reply...
CM EDIT: Removed tags
- EA_cuervo
Hi there! I took a look with the team regarding these items, but we weren’t able to find a record of the purchase on our side. I really wish I had better news for you, but in this case, we’re not able to recover them.