Ideas

theusmelivre's avatar
theusmelivre
Rising Novice
2 months ago
Status:
Investigating

Missing 7-Ply Harvest Bundle

theusmelivre on EA, maaaaaaath on Steam

PC / Steam

Missing purchased items from 7-Ply Maple Harvest bundle. Please, can you check it out? I attached a picture of my character from late november wearing some items from the bundle.

8 Comments

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    2 months ago

    Hey theusmelivre​, I've moved your post here as it is slightly different from the issue in the thread where you had originally posted. 

    So you purchased the 7-Ply Harvest bundle, were able to use it for a while, and then it went missing, right? When did that happen? Was it after a specific update? 

  • theusmelivre's avatar
    theusmelivre
    Rising Novice
    2 months ago

    EA_cuervo​, I'm not sure about the specific date, since I didn't noticed it immediately, but it was at some point after the Season 2 launch. It's sad because it was a limited time bundle and cost me like 900 SVB or some, and I like collecting those things...

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    2 months ago

    Could you please confirm the platform on which you purchased these items and the persona name you use on that platform?