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AinaraSando's avatar
1 year ago

Sims 4 not working

Hi! I installed 2 new expansions yesterday and ever since every time I try to play the game keeps freezing and I cannot do anything.

The picture attached is super weird as that part of the sim menu just goes crazy. I don't know what to do!

I'm thinking about removing those expansions but I cannot find how to.

Please help ☹️

2 Replies

  • Hi @AinaraSando This is the Spanish board.

    Anyway, Do you use any mods/cc?

    If you do so, remove them, delete the file: localthumbcache.package (Documents > Electronic Arts > The Sims 4)  

    Then "Repair" the game.

    Play test your game without mods or any custom content.

  • EA_Antonio's avatar
    EA_Antonio
    Icon for Community Manager rankCommunity Manager
    1 year ago

    Hola, @AinaraSando 

    Ten en cuenta que estás publicando en el foro en español por lo que todos los mensajes deben estar en dicho idioma.

    - Antonio

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