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12 years ago
sandj_1234 wrote:
I also got a message ffom them saying sorry but i dont think it said that they would five me donuts :(
Yeh I got this message
"Hello,
We have noticed that you have put in a complaint concerning your game file for The Simpsons: Tapped Out had been reset. After examining your account we were unable to identify any instance of your account being reset. It is possible that you were logged out of your account and in order to access your game you will simply need to log into your correct origin account.
Steps to do so can be found in the link below:
https://help.ea.com/article/my-springfield-is-missing-in-the-simpsons-tapped-out
If this does not fix your problem, please let us know by opening a new ticket at:
https://help.ea.com/contact-us?product=the-simpsons-tapped-out
With the subject line Land still reset
Also we would like to award you a bonus 60 donuts to your account for the length of time it took for us to contact you resolving this issue. Please log in to receive your bonus donuts.
Happy Holidays!"
The best part about it was I never said my game had been lost, Said I couldn't stay in my game without crashing out every couple of seconds, go figure :?
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