7 years ago
ETA on glitch fix?
Wednesday afternoon I experienced that dreaded glitch - the flashing of old events, the inability to clear or initiate character tasks using the icon in the upper-left corner, reduced tapping radius. ...
"hobbesisreal;c-1937990" wrote:
@Daanige ....This has been an issue for over 1 year and 1 month now and NO ETA on when or even IF they will come out with a fix.
I have been hit with this 10 times myself. When I am hit with it, I demand a roll back ASAP so I only lose a day progress. I have had the best results with talking to them on the phone to get an immediate roll back vs email can can be 3 days in between each email exchange. Just remain polite but firm. And do not accept their boiler plate canned answers "we are looking into it" / "a fix will be released soon" / "we are not doing roll backs anymore" (this is the worst and simply lazy rep answer) / "best if you wait until an future update" / etc..... and demand a roll back now.