Forced update but not playing
http://i.imgur.com/Krmvl9w.gif
Forum Discussion
Okay, me again... I was just thinking about what would be best to do in the situation right now and I have a few questions that maybe some of you might know a few things about...
First, can the devs or the reps of the customer service actually see or monitor your ingame activities? I mean, can they find out whether you purchased items with donuts, started quests for Springfield Heights, gained overrtime bonuts or even downloaded the update and so on?
I'm asking because I was thinking about the possibilities for them to rectify the donut losses and I guess it might be impossible for them to address each case individually. I mean, there seem to be thousands of cases in which people lost donuts and what's more, there doesn't seem to be any discernible logic by which cases could be handled. So my guess is they will have to do some sort of general roll back which, for players who didn't update and continued grinding for bonuts, could actually result in losing their overrtime wins. So a general fix could result in fixing the issues and providing a general solution to the ongoing donut loss, but could still leave some players at a disadvantage who will then want to contact support to have their cases dealt with individually. Which leads me to the question if the reps actually have any information at hand about what has been going on with individual accounts or whether they simply have to believe you and the best you can do is provide some evidence backing your claims. I guess, if that should be the case, it is probably advisable to update now and at least log in to get a screenshot of your current donut balance (including the unopened tunnel maybe) to have at least some proof in case a fix with a roll back leaves you off worse than before.
Now, of course, this is pure speculation on my part and I'm not particularly tech-savvy when it comes to stuff like this, but it's the best uneducated guess I can make... What do you guys think about this?
My second question would be: Does the offer for the Banana Dictatorship already pop up immediately after updating or do you have to start the Heights quests for it to appear?
I would really like to get that building before the offer expires, but I'm certainly not opening the tunnel for it with all these bugs still going around...
First, can the devs or the reps of the customer service actually see or monitor your ingame activities? I mean, can they find out whether you purchased items with donuts, started quests for Springfield Heights, gained overrtime bonuts or even downloaded the update and so on?
I'm asking because I was thinking about the possibilities for them to rectify the donut losses and I guess it might be impossible for them to address each case individually. I mean, there seem to be thousands of cases in which people lost donuts and what's more, there doesn't seem to be any discernible logic by which cases could be handled. So my guess is they will have to do some sort of general roll back which, for players who didn't update and continued grinding for bonuts, could actually result in losing their overrtime wins. So a general fix could result in fixing the issues and providing a general solution to the ongoing donut loss, but could still leave some players at a disadvantage who will then want to contact support to have their cases dealt with individually. Which leads me to the question if the reps actually have any information at hand about what has been going on with individual accounts or whether they simply have to believe you and the best you can do is provide some evidence backing your claims. I guess, if that should be the case, it is probably advisable to update now and at least log in to get a screenshot of your current donut balance (including the unopened tunnel maybe) to have at least some proof in case a fix with a roll back leaves you off worse than before.
Now, of course, this is pure speculation on my part and I'm not particularly tech-savvy when it comes to stuff like this, but it's the best uneducated guess I can make... What do you guys think about this?
My second question would be: Does the offer for the Banana Dictatorship already pop up immediately after updating or do you have to start the Heights quests for it to appear?
I would really like to get that building before the offer expires, but I'm certainly not opening the tunnel for it with all these bugs still going around...
