Forum Discussion

spongebricknick's avatar
5 years ago

Golden coin spend issue!

Hi

Just to warn you that the golden coin does not have confirmation of spend on the 12 donuts for 1 golden coin. I have just pressed this in error instead of the golden box button. I have now wasted my golden coin because of an error and no confirmation of spend which EA cannot reverse for me.

I probably won't be the only person to be affected and advised the support agent to get this raised because it is ridiculous that the confirmation is not on and they cannot reimburse me in any way
  • If you have no golden box, redeem it for donuts before the end of the event or lose it
  • If you get the free golden token(s) but there is nothing to redeem, can it be saved for future used or do you lose it at the end of the event?