No Chili Cook-Off update available
try rebooting your phone and clear your cache. the app update has been on android for days now
Forum Discussion
Samsung Tab A. No update received. Even after reboot and COMPLETE reinstall.
Sooo, not a Kindle, did the clear cache, reinstall, reboot and different device routine - Next?
Don't misunderstand me, I'm grateful for the ones actually trying to assist, just feel EA should be addressing the issue and not the community. That is why I'm posting to the forum, so that EA staff does their job....
Thank you to the ones that actually did offer something.
----
- Restarted device - No change.
- Cache cleared AND complete reinstall - No change.
- Installed on a COMPLETELY DIFFERENT device where the app never existed - No change
-- The current Chili Cook-Off was not installed or offered (see previous message, I actually did state this).
--> Only receiving previous content no matter what I do.
About 3 or 4 days ago there was an update in Google Play Store (Android) for the game, I installed it and that appears this *might* be the problem as the people I know that did not install the update from the play store are getting the OTA update, the ones that did install the update are not getting the OTA update.
This may, however, also be the typical EA issue where they apply an OTA update to the *user account* so that the update is only offered when the specific person(s) access the game, and they haven't assigned the update to everyone's accounts; update error and should be considered a major issue/outtage.
Again, support doesn't offer one drop of support, just push people to the forum - that is not what I consider support; why is there even a support team if they are not going to support the product/software? A public forum is not a professional method of supporting customers, ohh wait, EA isn't really a professional company anymore..... OK, that explains it.
Still waiting on thos "developers" to contact me (yes, I know, no one from EA will contact the users, why would they? That would mean they would actually have to support their products), after all, the support clearly stated the developers would contact me if I posted to the forum......
Sooo, not a Kindle, did the clear cache, reinstall, reboot and different device routine - Next?
Don't misunderstand me, I'm grateful for the ones actually trying to assist, just feel EA should be addressing the issue and not the community. That is why I'm posting to the forum, so that EA staff does their job....
Thank you to the ones that actually did offer something.
----
- Restarted device - No change.
- Cache cleared AND complete reinstall - No change.
- Installed on a COMPLETELY DIFFERENT device where the app never existed - No change
-- The current Chili Cook-Off was not installed or offered (see previous message, I actually did state this).
--> Only receiving previous content no matter what I do.
About 3 or 4 days ago there was an update in Google Play Store (Android) for the game, I installed it and that appears this *might* be the problem as the people I know that did not install the update from the play store are getting the OTA update, the ones that did install the update are not getting the OTA update.
This may, however, also be the typical EA issue where they apply an OTA update to the *user account* so that the update is only offered when the specific person(s) access the game, and they haven't assigned the update to everyone's accounts; update error and should be considered a major issue/outtage.
Again, support doesn't offer one drop of support, just push people to the forum - that is not what I consider support; why is there even a support team if they are not going to support the product/software? A public forum is not a professional method of supporting customers, ohh wait, EA isn't really a professional company anymore..... OK, that explains it.
Still waiting on thos "developers" to contact me (yes, I know, no one from EA will contact the users, why would they? That would mean they would actually have to support their products), after all, the support clearly stated the developers would contact me if I posted to the forum......
