Forum Discussion
11 years ago
**UPDATE**
Okay I just got finished with EAs Live Chat. I explained to them exactly what happened and they looked at my back up files or whatever they are called and could find Absolutely NO record of me having purchased Booberella. It's like she came to my town, took my donuts, and vanished into who knows where. Anyways, they ended up putting Booberella back in my town so in the end no harm done.
But how weird is that?! I don't understand how that could have happened. It also makes me nervous to try to buy anything else because I don't want the same thing to happen. EA probably wouldn't believe me if I called back with the same problem.
oh and I will say this, I did have an amazing customer support agent helping me. Last time I called Ea I had a lot of problems communicating with their agents but this time was really easy.
Okay I just got finished with EAs Live Chat. I explained to them exactly what happened and they looked at my back up files or whatever they are called and could find Absolutely NO record of me having purchased Booberella. It's like she came to my town, took my donuts, and vanished into who knows where. Anyways, they ended up putting Booberella back in my town so in the end no harm done.
But how weird is that?! I don't understand how that could have happened. It also makes me nervous to try to buy anything else because I don't want the same thing to happen. EA probably wouldn't believe me if I called back with the same problem.
oh and I will say this, I did have an amazing customer support agent helping me. Last time I called Ea I had a lot of problems communicating with their agents but this time was really easy.
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