Forum Discussion
Muhsterino
7 years agoRetired Hero
"meinaz;c-1919879" wrote:
I went to download it and it shows that the game is not compatible with my device. I have a Galaxy 7. Anybody else having this issue?
Try reading the following:
Game not compatible with this device
"gooats;c-1831676" wrote:
I had same issue with Galaxy S8 -Device not compatible after Halloween 2017 was done. Went so far to uninstall the game. Was able to solve after contacting EA Support. Appears to be a display issue. Make sure you know your Google Account sign in info before proceeding
-Changed Display setting ->Settings->Display->Resolution -- changed from HD+ (1480x720) to WQHD+ (2960x1440)
-Sign out of Google Account ->Settings->Accounts->Google -- tap 3 dots in top right corner and choose Remove Account
-Clear Data from Play Store ->Settings->Apps->Google Play Store->Storage -- They had me "Clear Data" but may want to try to "Clear Cache"
-Open Google Play Store and sign back into your Google account, then search for Simpsons Tapped Out.
https://forums.ea.com/en/the-simpsons-tapped-out/discussion/173257/not-compatible-with-this-device#latest
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