The game is bugged and matches are not starting properly. After waiting, the match eventually ends and I get counted as if I abandoned the game, even though I never left.
I do not have any connection or internet issues on my side. My internet is working perfectly in other games and apps. Now I am restricted from playing, and I do not even know how long the restriction will last.
I also paid real money for a booster, and now I am forced to waste it because of this issue. If the game has problems like this, the restriction window should at least be shorter or not applied when the match fails to start.
I am asking for the restriction to be reviewed and for my booster/points to be refunded, because I am losing them due to a game-side issue, not because I abandoned any matches.
Update: I was finally able to play again, and now another issue happened. I reached the third round, then the screen went completely black.
Now I cannot leave the match because I am worried the game will count it as another abandonment and give me another restriction. So I am basically stuck waiting in a broken match, hoping the other player leaves first.
This is extremely unfair. I was clearly winning the fight, and now another booster is being wasted for nothing because of a game bug. This is not a connection issue on my side and it is not me abandoning matches.
Please review this issue. Players should not be punished or lose paid boosters because the game freezes or gets stuck on a black screen.
