Community Manager
@EA_Darko can you solve my missing content : 4star conor mcgregor issue problem?
When I bought him with 850points that I gathered everday constantly , sudden error occured in ufc mobile 2 app and the app was quitted. When I re-started the app, the 4star conor mcgregor was disappeared with 850 points. How can I be compensated 4star conor mcgregor I bought with 850points?(I gathered 850points via daily mission and quests)
Please answer my question and if you need my personal information to solve this issue, then please let me know by my email address : [edit: email address removed]
waiting for your reply
Best Regards,
Bark, Joo Hwan
Community Manager@EA_Blueberry I just sent a message to you about my fighter ID you mentioned . please check it and reply to me.
I am south korean, so please understand me that I am not used to this website.
waiting for your reply
Myogeon
Community Manager@MyoGeon
Thank you!
The team is aware of some players that did not receive the rewards from the Battle Pass and are looking into this for those impacted. We'll confirm with you when a fix is pushed out. Apologies for any confusion and thank you for your patience!
@EA_Blueberry then mr....
may I just wait for the team's reply until the team confirm with me when a fix is pushed out?
how can I check if their reply arrived to me or not?
and when it is gonna be solved? how long it will take to get compensated 4star conor mcgregor I bought with 850points that I gathered everday with constant effort?
do you know the progression of the issue and when will the problem will solved? I am asking just around time.... not specific time.....(my English is not good). Can you guess the approximate time that will take to solve the missing content(4star Conor Mcgregor) issue?
or may I let you know my personal email address by DM to you, sir?(to get email reply from you or from the team)
waiting for your reply
Myogeon
