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wackerlein93's avatar
wackerlein93
6 years ago
Solved

Game is not working in galaxy s20

Hey guys,  I got a problem. The game starts normally, but after I try to start the very first fight there is the loading screen and It crashes every time and Kicks me out of the game I am using a s...
  • Markkisselev's avatar
    Markkisselev
    6 years ago
    @wackerlein93 with the new update 0.9.01 this problem should not exist. Try.
EA_Blueberry's avatar
EA_Blueberry
Icon for Community Admin rankCommunity Admin
6 years ago
@wackerlein93 Thanks for reporting this to us and sorry to hear you're having trouble. Quick question, have you tried reinstalling the app and restartedyour Galaxy s20 yet?
wackerlein93's avatar
wackerlein93
6 years ago
@EA_Blueberry , yes I did i tried reinstalling, clearing Cache, restarting mobile, using different screen Resolutions, but unfortunally still not working
  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Admin rankCommunity Admin
    6 years ago
    @wackerlein93 Hmmmm.... okay. Thanks for letting us know, we'll pass it along to the team to be aware of.

    What software version is your device?
    • wackerlein93's avatar
      wackerlein93
      6 years ago
      @EA_Blueberry My Software Version is Android 10 with the most resent Kernel, know and ui Versionen deployed by Vodafone germany for Samsung galaxy s20+
      • Markkisselev's avatar
        Markkisselev
        Hero
        6 years ago
        @wackerlein93 with the new update 0.9.01 this problem should not exist. Try.
    • D4nikk's avatar
      D4nikk
      6 years ago
      Same problem. Galaxy s20, android 10.
      • Markkisselev's avatar
        Markkisselev
        Hero
        6 years ago
        update the app. Must work

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