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18d7716a9433679's avatar
18d7716a9433679
4 years ago

Missing Color Frames 24K Event chat says its a glitch or bug help please!!!

Hey guys I’ve spoken with support over in the chat section, and I have completed all quest in Guild to get the color frames to upgrade in the 24K event Market using the paintbrushes. Well After succe...
WolverineAK47's avatar
WolverineAK47
4 years ago
@18d7716a9433679b4ee888ded9b09418 I'm facing the same issue ... plz help !!
  • 18d7716a9433679's avatar
    18d7716a9433679
    4 years ago
    @WolverineAK47 Did they ever help you if so what did you do to get help bro! I guess everyone was telling the truth! No one here helps us, I really enjoyed this game. I’m just not a going to support spending my hard earned money when I’m passed off to different forums & no one bothers to fix the issue. I’ve been trying to get this fixed for over 2 weeks and still nothing done. I didn’t want to delete the game, but if it don’t work why play it right? The chat team said to contact a guy named @EA_Blueberry I don’t know bro I give up. If you did figure out how to get help please let me know if not good luck
    • EA_Blueberry's avatar
      EA_Blueberry
      Icon for Community Manager rankCommunity Manager
      4 years ago
      @18d7716a9433679b4ee888ded9b09418

      Hey there.

      It sounds like you may have joined the guild after they've completed objectives that granted rewards. If you join a guild after certain milestone rewards are reached you won't be able to claim them. This sort of like an incentive for those that have been sticking with the guild and not guild hopping around for rewards.
      • 18d7716a9433679's avatar
        18d7716a9433679
        4 years ago

        @EA_Blueberry this was the first frame to purchase after receiving the orange frame after taking out 300 strikers

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