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18d7716a9433679's avatar
18d7716a9433679
4 years ago

Missing Color Frames 24K Event chat says its a glitch or bug help please!!!

Hey guys I’ve spoken with support over in the chat section, and I have completed all quest in Guild to get the color frames to upgrade in the 24K event Market using the paintbrushes. Well After succe...
EA_Blueberry's avatar
EA_Blueberry
Icon for Community Manager rankCommunity Manager
4 years ago
@18d7716a9433679b4ee888ded9b09418

Hey there.

It sounds like you may have joined the guild after they've completed objectives that granted rewards. If you join a guild after certain milestone rewards are reached you won't be able to claim them. This sort of like an incentive for those that have been sticking with the guild and not guild hopping around for rewards.
18d7716a9433679's avatar
18d7716a9433679
4 years ago

@EA_Blueberry  hey kind sir actually no I didn’t join after I completed all the task with my guild I even told the other guy the task was in the menu I even received the orange frame when I claimed  the others it never went to my collection this is what Im trying to explain. Look the pic is the first task that needed to be completed 

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