Can you please @EA_Blueberry
Community ManagerHi, @18d7716a9433679b
For this request we must ask you to create a case and speak with our Advisor for further assistance. Our tools may not always be able to verify claims when too much time as passed since the issue occurred, which is why we encourage to contact our teams right away when an issue arises. There are also instances where we may not be able to grant all content available in the game through our tools, thus restorations and reimbursements are never guaranteed. This requires an EA Advisor to look at your account and attempt to verify the claim.
Live-Support
Hello I did contact you guys right away! I even spoke to chat support they then told me to contact you guys here. I have the chat transcript between me and the chat support team. They seen it was a glitch but said he didn’t have the tools to fix or grant my 24k fighter it had to be done by you guys. I’ve been dealing with this for almost a month being sent to different places. @EA_Blueberry I brought this to your guys attention right away. I have provided photos and evidence to support my claim. So should I click the link you provided?
thank you Chris
