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15 Replies

  • @EA_Blueberry  i use it only for advertising, today i deleted the game, reviewed settings google account, personalized advertising enabled, location history is off... after reinstall Ufc, reviewed Ufc settings.. personalized advertising also enabled.. ads not workink.. even with vpn i spent a lot of time to search for a running server and watch advertising.. 

    player from my guild advertising with vpn did not work yesterday... and today works without

    geolocation has always been turned off 

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Admin rankCommunity Admin
    4 years ago
    @ZlayaRediskaUA

    VPN is not supported and could be the factor on why the ads are not always available for your device. I can check with the team, can you DM me your User ID and device type?
  • YaltazaDynamo's avatar
    YaltazaDynamo
    4 years ago

    Здрастуйте. Я тоже  перестал иметь возможность  смотреть рекламу.Все советы,которые  вы давали-не помогли.

  • loks713's avatar
    loks713
    4 years ago
    @YaltazaDynamo Hey please next time if u can post in ENGLISH..

    I did a Google translate so the community manager can understand what your saying.. This is what it says in English..

    "Hello. I also stopped being able to watch ads. All the advice you gave didn't help"
  • ZlayaRediskaUA's avatar
    ZlayaRediskaUA
    4 years ago

    Hi your advice didn't help me... ads not working... vpn and dancing with a tambourine not helping.. 

  • ZlayaRediskaUA's avatar
    ZlayaRediskaUA
    4 years ago

    there was no advertising for the whole day... I only saw it once in 24 hours

    advertising is not stable

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Admin rankCommunity Admin
    4 years ago

    @ZlayaRediskaUA 

    In our latest patch notes this should be fixed. Please keep in mind VPN is not supported so we cannot guarantee you will not experience issues if using that.

    • Daily Activity ads no longer let you watch ads while locked
    • Users who were affected by ads not being available should no longer see this issue
    • Ad reward pack can no longer be claimed when the ad offers says it's locked
  • @EA_Blueberry I did not understand what it meant, thank you for trying to help me and my guild, I understand that in the future everything will be fixed.. 

  • ZlayaRediskaUA's avatar
    ZlayaRediskaUA
    4 years ago

    @EA_Blueberry i think you don't understand my problem ... without vpn (when vpn off) ads not working... and you tell me that vpn is my problem..?? only when vpn on i can watch ads..

    that's why I watch Japanese commercials... 

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