Let’s start from the beginning. In 2020, I played Apex and had over 300 hours of gameplay. At some point, I had to stop because someone tried to access my account. Although they failed, this triggere...
Ideas
EA_Makothank you for the answer.
I used to play on Origin and on PC only, which I think is the same platform as EA app nowadays. So I don't think it has to do with linking anything to the account, I never played on console. Also I did already check connections before, I think I kinda checked every possible solution online.
How can 0 be the content available on a 300+ hours account (proof attached)? :D
Also if the account was disabled the fault is not mine, because I couldn't play on it because it was blocked by EA policy and even when I tried to get help to unlock there was no answer from them, which was unfortunately the only way.
EA_MariCommunity Manager
Hey there,
The reason your account didnt get the merge, is due the active ban (after the compromise) durying the Cross Progression phase. Plese refer to: https://help.ea.com/en/help/apex-legends/apex-legends/apex-legends-cross-progression/- If one of your platform accounts was previously banned, content from that account won’t have transferred in the Cross Progression merge.
That being said and without any promises considering that all accounts that had to go through Cross Progression are now merged, I am reaching out to the team to see if theres anything we can do in your situation.
As soon as I hear back from them, I will let you know.Guessed so, the point is, as I said, I tried to contest the ban (block actually), but EA did never respond. And I can even give proof of this, I can even give you the ticket number of my report and the fact I never got answers.
- If one of your platform accounts was previously banned, content from that account won’t have transferred in the Cross Progression merge.