I can't play with Ash since last season's split one, I have already reported this issue as with other unrelated bugs and no member of the staff has responded. I can't play with her in officia...
Ideas
The same bug with Ash happened to me as well. Since the Season 25 update. All the other seasons was fine, and I could play her. The same bug. It says it's locked, but you actually had it unlocked. And you select her on screen, and there's no icon for that, and you can't even play her.