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DeeznutsRbig's avatar
DeeznutsRbig
Seasoned Newcomer
2 months ago

Ps5 apex legends crashing even on reinstall, restored license

I kept getting a message while playing apex legends crashing even”restart your console for updated experience” or something to that effect.. so I checked to see if there was any updates.. there was not., I restarted my ps5.. now when I go into app it crashed on opening .. I searched online.. people said to repair the storage and clear cache.. tried it.. crash., people said to try uninstalling and reinstalling.. I uninstalled.. completely shutoff console.. turned on.. reinstalled .. restored license .. and the game still crashing.. I can’t get in at all on my ps5.. please help!! 

5 Comments

  • A32_1992's avatar
    A32_1992
    New Spectator
    2 months ago

    Me too just after this last update. I can’t even load into loading screen on my PS5 it automatically boots me and says Error want to report it to Sony 

  • DeeznutsRbig's avatar
    DeeznutsRbig
    Seasoned Newcomer
    21 days ago

    You have to delete the save data on the cloud and in the console .. and it’ll load up .. it’s apparently corrupted save game data … 

  • Hi there, sorry to hear Apex is crashing on your PS5.

    Please try the steps in our troubleshooting guide that you haven’t tried yet first.

    Let me know how it goes after you’ve had a chance to try them. Thanks!

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