The tabs don't work, and the currency doesn't display

After purchasing the PS, the game stopped working: a locker with legends, challenges, and everything else, but you can play.

I played it through steam, but it didn't help either through the EA App. I've tried everything I've found on the Internet, but nothing helps. But the most important thing is that I have created another EA account, and there is no such problem.

That is, the problem is with the account, and if you log in from another computer, it will be the same. This has been going on for a day, what should I do?

I've tried clearing the cache, disabling apps with a fix package, and using a VPN, but nothing seems to work. Some people have been struggling with this issue for a long time. Some people have suggested that I should upgrade my processor to level 15+, which they claim will solve the problem. Others have suggested that I should enable permissions, but I don't think that's a viable solution. All I can do is wait for a miracle to occur. I don't know where to contact the support team.