EA App Outage - Compensations missing

Same thing happened to me. I got on before it was ironed out. Sat online for an hour trying to figure out why the vast majority of the options had a lock icon in the corner and it was saying I hadn't bought the game. Haven't received anything as of yet. Kinda weird to offer a reward for something due to a screw up and then screw up by having people not get the reward...

Pretty frustrating.

Same here, but i haven't even received the in-game message either yet...

Same here.

Same here, no comp yet nor the email

Still waiting, haven't gotten any in-game mail either.

Same here.

Same here just checked to see if it had been rolled out yet, as it was said to be done at the weekend and still nothing! 

I opened a ticket and they haven't even replied to me yet. It's been well over 72 hours.

Same,  still no compensation or tokens they are talking about.

me too... i had that problem on launch day, stilldid not receive anything!

Just here to say ditto, hopefullly we get a response on this cuz i was really looking forward to access to the battlepass

I typed "compensation" in the ticket submission and it straight said to me "our assistants can't help you with that, please go on forums" when I submitted my ticket. 

still the same 5 days later

Same here, still nothing sadly.

still the same 6 days later

I also haven't received any compensation from the EA platform

Same here! No compensation recieved until now!
want to contact the support but it seem´s there is also a bug? Can´t create a Ticket because a must have field can´t be filled with informations.

Good Luck currently on like day 8 NOT A PEEP outta EA help or even a COMMUNITY MANAGER explain what is up with the LACK OF SUPPORT. I  personally had submitted the case then sat in the live chat window for 22hrs before getting to an agent and being told "alot of people dont have the items they paid for it will be addressed in a future update" which if you ask me is BS, EA help does nothing but send tickets to junk folders and tell ya to WAIT ON GAME DEVS, because THEY CAN DO NOTHING BUT SUCK MONEY OUTTA GAMES. If you werent able to get into your EA account DAY 1 you are NOT ELIGIBLE FOR COMPENSATION, even with timestamped evidence. DUE TO EA APP AND EA HELP AND EA FORUMS ALL BEING GHOSTTOWNS FOR SUPPORT, bet you can check posts from a week ago with same ISSUES AND EA WONT EVEN COMMENT ON IT.

Still no comp for me either as of an hour or so ago.  My buddy got it last weekend, no luck for me.

Very frustrating - Same here, still waiting...

This is trash. Support says all the rewards have already been issued...
I haven't been able to play the game since October 10th. Only a VPN helps. There are no rewards. What kind of support is this? What are they getting paid for?