EA APP Phantom Edition Pre Order Compensation missing

I preorderd Battlefield 6 Phantom Edition thorugh the EA App. Due to all of the starting problems. All players affected on the EA App received compensation: Multiple boosters and the Season 1 Battlepass.

As the Season 1 Battlepass is already included in the Phantom Edition, it was communicated that those that pre ordered the Phantom Edition via the EA App will receive the Battlepass for season 2. 

Official communication:  https://x.com/Battlefield/status/1976804746674815031/photo/1

I qoute: "If impacted players purchased the Phantom Edition we will be granting them access to Season 2´s Battle Pass"

I was impacted. I paid 100 Euros and wasnt able to play for the first day. I took a day off just to play. Now it seems like, I coud have just gotten the cheaper preorder! I would have received the Season 1 Battlepass through the compensation. 

I overpaid 40 Euros, to get a BF pro Token, that I never received. 

So how will this be fixed? Is EA lying to us? Am I understanding something wrong? 

Someone, please help clarify this!