Ideas

Hennyy8812's avatar
Hennyy8812
New Spectator
5 months ago

My Entire Battlefield 6 Account Was Reset — This Must Be Fixed Now

I suspect the issue started after I linked my Steam account to my EA account. Even after linking, my first login was completely normal with no problems. However, from the second login onward, my leve...
login issue
RetroProz's avatar
RetroProz
New Spectator
5 months ago

I was level 200 with almost everything unlocked and I did this and got reset to level 1 and lost everything… I contacted them and they basically told me I’m SOL 

  • EA_Pythia's avatar
    EA_Pythia
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    5 months ago

    RetroProz​,

    did you ask Support to help you relink the account to the original EA account? Support should be able to help with that, and that way you should regain access to your progress. 

    • bartekukk's avatar
      bartekukk
      Seasoned Newcomer
      4 months ago

      Hi I need some help as well please. I am playing on PS5 just logged in and noticed my 203 lvl is gone with all the unlocks how is that possible and how to get it back? Please help

      • EA_Pythia's avatar
        EA_Pythia
        Icon for EA Staff (Retired) rankEA Staff (Retired)
        4 months ago

        bartekukk​,

        did you change accounts or the link between your PSN and EA account?
        I'd recommend contacting Support, so they can check out your account and see what might be going on there. 

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