No compensation for EA app outage on launch day
I am among those who have still not received the compensation for the EA app outage. Apparently I am ineligible and support is unwilling to assist other than to say I need to go post on these forums.
“Hello there,
Thank you for reaching out to EA Help. I hope you are doing great today. My name is Athokpam, and I'll be assisting you for today.
I understand you have some concerns with the technical troubles that Battlefield 6 encountered during launch.
After reviewing your account and the current eligibility criteria, I regret to inform you that we’re unable to offer compensation in this case. Compensation items, such as XP boosts or Battle Pass access, are granted automatically to accounts identified as affected based on specific login and activity data during the impacted period.
While we’re unable to manually apply these items, we encourage you to keep an eye on your in-game inventory and notifications, as any eligible rewards will be delivered directly
Also, please note that no further changes will be made in this regard as we're unable to transfer the case or provide additional compensation from our end.
Thank you once again for contacting EA Help. Please feel free to contact us whenever you need our assistance. We will be more than happy to assist you.”