Re: [AWARE] Missing Rewards from Phantom Edition, Open Beta, and Road to BF6

Any update? EA_Leeuw​ 

We're still stuck with 0 info, tickets that are ignored or closed and no idea if we will ever see the content. After a painful experience trying to even get access to customer support live chat I was given mostly the same. My regular ticket case closed now unable to be reopened and I'm still wondering like most of us here without any result or info.


Kumar in live chat had this to say: 

"As this is under investigation by our game team we're not notified about the exact time it will take to fix this however as our game team is actively working on it, I can assure you that it will be fixed at the earliest. 

As this is under investigation by our team I will also report your feedback to our studio team so that they can look into possible ways to compensate the players if they decide to do so for the inconvenience." 
- Kumar EA Support