Dear EA Help Team,
I am writing to report an issue with missing content from my Ultimate Edition purchase of the latest game title.
Despite purchasing the Ultimate Edition, I have not received the following promised items:
· The Premium Battle Pass for season 1·
The additional Ultimate Edition bonus content
Here is my account information to help you investigate the issue:
· EA Account Email: [edit: email address removed]
· Platform: PlayStation Public ID: bornhubinmyhurt
· Platform Username/Gamertag: ToP1MPaButterf7y
· Game Title: EA FC 26
I have already tried basic troubleshooting steps such as completely restarting the game and my console/PC, but the content is still missing.
Could you please investigate this issue and grant the missing content to my account? Thank you for your time and assistance.
