Custom Assets Not Working

There is a problem where the assets I add to my teambuilder are not porting over to the game itself on submitting and loading into franchise.

I use a lot of custom assets on my builds and usually have assets that I lay over the helmet to give them a unique look.  Last year for Madden 26 I had some really cool helmets that looked like this:

you can see that I have a custom layer over the helmet to give it a unique matte/shiny finish.

this is what it looks like after importing the build into Madden 27 teambuilder on the site:

You can see that the same layer is there and I have it set to a custom finish for that look.  This is a circle that is duplicated and laid over the entire helmet shell.

I submitted this team and uploaded it to Madden 27, started a franchise and now the helmet looks like this in game:

You can still see the color its supposed to be since I matched it up with the facemask but now the entire layer I put on there is either completely removed OR is defaulting to default shiny for texture.

I have recreated this issue on every one of my teams and the same thing is happening no matter what I do.  I have resubmitted multiple times, used different teams, used only 1 team in franchise, also uploaded multiple custom teams in a franchise file, etc.  They all do the same exact thing.